Responsible Gambling at 9Pokies
At 9Pokies, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and information they need to stay in control of their gaming experience.
Our Commitment to Player Safety
We take the wellbeing of our players seriously. Gambling should never be seen as a way to make money or solve financial problems. It is important to recognise that outcomes are based on chance, and there is always a risk of losing. We encourage all players to gamble responsibly and within their means.
Tools to Help You Stay in Control
9Pokies offers several features designed to help you manage your gambling activity:
- Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
- Loss limits — control the maximum amount you are prepared to lose over a set period
- Session time limits — receive reminders or automatic logouts after a chosen duration
- Cooling-off periods — take a short break from gambling for a defined timeframe
- Self-exclusion — temporarily or permanently restrict access to your account
Signs That Gambling May Be a Problem
It is important to be aware of behaviours that may indicate gambling is no longer just entertainment. Consider the following warning signs:
Get Your Bonus Now!- Spending more money or time on gambling than you can afford
- Chasing losses by continuing to play in an attempt to win back money
- Borrowing money or selling possessions to fund gambling
- Neglecting work, studies, or personal relationships due to gambling
- Feeling anxious, irritable, or depressed because of gambling
- Lying to others about how much time or money you spend gambling
If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Do not gamble when you are upset, stressed, or under the influence of alcohol
- Treat gambling as entertainment, not as a source of income
- Keep track of the time and money you spend
Protecting Minors
Gambling is strictly for individuals who meet the legal age requirement. 9Pokies does not permit underage gambling under any circumstances. We employ verification procedures to ensure that all registered players meet the minimum age threshold. Parents and guardians should consider using parental control software to prevent minors from accessing gambling websites.
Support Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free and confidential support:
| Gamblers Anonymous | Peer support and recovery programmes |
| GamCare | Counselling and advice services |
| Gambling Therapy | Online support and resources |
You can also contact our customer support team at any time if you wish to apply self-exclusion measures or adjust your account limits. Your wellbeing is our priority, and we are here to help you maintain a safe and enjoyable experience at 9Pokies.